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Adam, start using your Zip+4 for everything if you aren't already. It's possible that someone else has an extremely similar address and that's where the mixup occurs. A Zip+4 can usually prevent this. Each individual valid delivery point (street address, apartment, suite in an office building, PO Box, etc) has a unique number associated with it. Your Zip+4 is most of that number; I think the individual delivery points are only an additional two (or three?) numbers beyond that.
For example, my parents' Zip+4 is 48455-9683. That defines the delivery point down to the carrier and route in Metamora, MI. If I were to write them and put that on the letter, I can virtually guarantee that it will make it to the correct carrier in the correct post office. Then the only part that can get screwed up is when the carrier physically drives to the house and places it in the mailbox.
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