Update: I finally switched back to standard cable service today. Works much better than the previous "Spectrum TV Choice" package I had, which was always and forever getting the wrong local TV channels (Cincinnati rather than Cleveland, the latter being the channels I want since I live about 30 miles east of that city; I have no use whatsoever for Cincinnati TV). I called Spectrum (formerly Time Warner Cable) this afternoon, for the umpteenth time (!), and requested that my cable service be switched back to standard, and in about 15 minutes or so, give or take, I was back to the standard cable service. As a nice bonus, the new service is actually several dollars cheaper than what I was paying for the package I had, so I guess everything worked out for the best.
BTW, I guess Spectrum (formerly TWC) is having more than its share of problems with its "TV Choice" video package, which allows subscribers to pick their own channels, up to ten, in addition to a "base" package including local channels. My beef was not with that feature or with the video or audio quality of the service; rather, I was having the devil of a time with the service switching to Cincinnati local TV stations almost every day--even after I called the company about the issue. The fix would last about one day at most, then I would be seeing Cincy channels again. (This whole thing started about a month ago, when my cable service, actually the Spectrum TV app for Roku, was getting Rochester, New York stations; after that, the first round of problems with Cincinnati stations, and finally, my switching back to standard cable.)
Finally, after putting up with this nonsense for two weeks (!), I had had enough, and called TWC this afternoon to go back to standard cable. They were able to switch my service right over the phone in very short order, as I mentioned, and I was watching TV again, on the correct Cleveland local TV channels, shortly thereafter.
Has anyone else here had the same experience with Spectrum's "TV Choice" streaming television service?
I am in no way "knocking" Spectrum or its video packages; I am simply curious as to others' experiences with the company's cable services. A Spectrum representative told me over the phone that the problem I was having was actually caused by the same account number being used by another subscriber besides myself; the other subscriber must be in the Cincinnati area. Why the company would give two subscribers the same account number is a mystery to me.