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Old 03-15-2012, 07:11 PM
Eric H's Avatar
Eric H Eric H is offline
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Join Date: Jun 2002
Location: So. Calif
Posts: 11,565
I would raise some hell with Best Buy, just because you got it on sale doesn't make any difference, you are still entitled to have it fixed.

If they can't fix it UNDER WARRANTY then you should be entitled to an equivalent model, buying it on Black Friday or even Open Box shouldn't make any difference on the warranty, if they can't fix a set one year after it was sold then something is really wrong.

If they wont budge I would take it up with Consumer Affairs.
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