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Did you try more than one video out? did it make any difference at all (always does on mine, every tube has a different gain, every tube resulted in a different level of brightness, some a lot some not much but there WAS a change.
since you seem to have issues going from normal to setup did you check ALL the parts in and around the setup service switch. Are you adjusting to a just visable line? does the sams say anything about where the brightness control should be set (matters on some sets).
does the contrast control work as is should? where is it set at? Many times the contrast is set too high.
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