Wrong local TV channels on Spectrum TV app

[Jeffhs]

For the last week or so, I have been having a problem with the Spectrum TV app for Roku. The application does not receive (using Spectrum's streaming TV service, Spectrum TV Choice) the correct local TV channels for my area, near Cleveland; instead, I am getting local TV from Cincinnati, Ohio. I have complained several times to Spectrum about this, but the response I get, over and over again (!), is the problem will be resolved "within 24 to 48 hours". As I write this, that time period is almost up, and my local channels are still wrong. I do hope by the end of the day today (certainly by tomorrow morning at the latest), my problem is resolved, once and for all.

As I said, I have been putting up with this incorrect channel nonsense for over a week, and am tired of it. I'd go to an antenna and give up cable altogether, but TV antennas do not work well in my area, meaning I am stuck with cable and YouTube TV. The latter service does receive the correct Cleveland local channels, and I am in fact using it to watch local TV until the problem with my cable is resolved; however, it is a ridiculous workaround since it means I am paying for two services, when I should only have to pay for the cable.

Is anyone else having the same problem with Spectrum's Roku app getting the wrong local TV stations for their area? I have read on Spectrum's discussion forums for Spectrum TV on Roku that many other people are having the same problem; for example, one person near Scranton, Pennsylvania wrote that his Spectrum Roku app was getting New York City local TV, when it should be receiving local broadcast channels from Scranton.

Good grief! This is no way to run a cable television company. I have had cable service with Spectrum for over 35 years, before it even was Spectrum; this is without a doubt the worst service I have ever had. As I said, I hope this monkey business with my Spectrum app getting entirely wrong local channels is resolved soon, or else I will cancel my service and use YouTube TV for local TV; as for retro TV shows (which I watch much more than I watch network TV), I will use Hulu, not to mention my own collection of VHS tapes and DVDs, to get the shows I grew up with.