Nook Tablet Issues

[vortalexfan]

Hello everyone, about 5 months ago a friend of mine gave me her old Nook tablet that she wasn't using anymore (it had a broken screen protector/cover)
and the tablet still had her information on it yet and I wanted to do a factory reset of the tablet so it would wipe all of that information off the device so I can start fresh with it.

But when I go to try and do a factory reset the tablet gives me an error message saying that it needs to be connected to the network to be able to wipe the device, and i'm not sure what it means by that because its connected to the internet via a wifi connection at my house so I'm not sure why it would think its not connected to the internet when it is.

Any ideas as to what could be going on with this thing?
I've never worked on a Nook tablet before so I really am not familiar with the ins and outs of how they work except that I know its android based and that's about it.

Any help with this matter would be appreciated.