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Old 02-27-2017, 07:18 AM
KentTeffeteller's Avatar
KentTeffeteller KentTeffeteller is offline
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Quote:
Originally Posted by centralradio View Post
Not to sound like anti American but those American made TVs looks like they were designed by drunk engineers as you see the rats nest of wires and idiot house numbered stamped parts.Some were not bad and some were a disaster to work on.

Thank goodness for Panasonic/Sony/Toshiba came in to clean up the rats nest of wires and easy parts numbering systems. And also more reliable then the American sets.I'll take any vintage Sony, Panasonic or Toshiba over a Zenith,Sylvania or RCA any day.
Most professional TV repair technicians would heavily disagree with you too. Most of these repair technicians chose Zenith for many years as their best set reliability wise and their easiest serviced set. And RCA also were pretty serviceman friendly. Sony sets had very expensive spare parts, difficult support from Sony, and much more difficult to repair back in the day, compared to most other set makers. davet753's perspective agrees with most every veteran repair technician I have known of. Zenith, RCA, and several other major American brands of sets had very good manufacturer support on training technicians, spare parts availability, technical support, etc.
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Old 02-27-2017, 07:44 AM
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davet753 davet753 is offline
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Quote:
Originally Posted by KentTeffeteller View Post
Most professional TV repair technicians would heavily disagree with you too. Most of these repair technicians chose Zenith for many years as their best set reliability wise and their easiest serviced set. And RCA also were pretty serviceman friendly. Sony sets had very expensive spare parts, difficult support from Sony, and much more difficult to repair back in the day, compared to most other set makers. davet753's perspective agrees with most every veteran repair technician I have known of. Zenith, RCA, and several other major American brands of sets had very good manufacturer support on training technicians, spare parts availability, technical support, etc.
That reminded me of something: technical support.

I remember going to one-day tech training sessions every time RCA came out with a new chassis. They would hold a class and invite all the authorized service center tech's to come and learn about the new designs. These classes were great for understanding the latest engineering. They also mailed out technical support bulletins that were a very valuable tool. Of course, we received an envelope of microfiche literature at regular intervals (microfiche.....God, that brings back memories).

Zenith used to do tech classes through their local distributor, but not as often as "dealer shows" for the sales end of the business. Graybar (and later on Cain & Bultman) was the local Zenith distributor, and they were always ready to facilitate technical assistance through their contacts at Zenith in Chicago. They also had a warehouse stocked with replacement parts. Whether a module, CRT, or a simple part, there was no waiting.

Phillips had the best tech support program in the biz. We could call the service division in Greenville, TN and a factory technician would answer the phone and take the time to help you troubleshoot a problem. I always found them to be the friendliest, most knowledgeable guys you could ever ask for. Parts orders were received the day after ordering, and their prices were reasonable.

My experience of import brands never came close to the level of support domestic manufacturers offered.
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Old 03-01-2017, 12:42 PM
centralradio centralradio is offline
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Join Date: Feb 2014
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Quote:
Originally Posted by KentTeffeteller View Post
Most professional TV repair technicians would heavily disagree with you too. Most of these repair technicians chose Zenith for many years as their best set reliability wise and their easiest serviced set. And RCA also were pretty serviceman friendly. Sony sets had very expensive spare parts, difficult support from Sony, and much more difficult to repair back in the day, compared to most other set makers. davet753's perspective agrees with most every veteran repair technician I have known of. Zenith, RCA, and several other major American brands of sets had very good manufacturer support on training technicians, spare parts availability, technical support, etc.
I agree with you.My friend who is going to be 98 years young this month which I used his shop's name for my user name serviced Zenith sets for over 40 plus years and said they were the best sets made.He also serviced Sylvania,RCA to name a couple of US made TV sets he serviced in his shop.He was not a fan of the Japanese sets.He will kill me over what I said earlier about the US sets..LOL......................

My late friend fixed Sony ,Panasonic and other Japanese sets across town in his shop.

There was another shop in town that fixed Magnavox but I did not know him good.The same goes for a Motorola/Quasar shop in town too that I did not know him good..

Last edited by centralradio; 03-01-2017 at 12:48 PM.
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