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He was probably just the victim of a bad service shop. A competent shop would have really gotten the problem fixed and made the repair last.
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Yeah, I had the same thought. It's too bad that a bad service experience will put people off to an otherwise good product. (This happens so often in the auto industry that it ain't even funny!) I always hope that bad techs (both TV and automotive) who take shortcuts or outright rip-people-off, will burn in an extra hot section of hell along with the scam-artist TV preachers!
However I will admit that I surfed around other parts of his site and enjoyed it very much. He seems to have the same fascination with old commercial buildings that I do
