Quote:
Originally Posted by miniman82
I have made arrangements with Scotty to drop the CRT back off at UPS, pending a damage claim- it's obvious now that the mask is off kilter. 
I looked through the glass, and you can clearly see it has come off one of those locating pins on the inside. It slid towards the front, even taking some of the aluminized coating with it as it went. So, it's on it's way back.
I gotta say, I know how he's been in business for this long- CUSTOMER SERVICE. Something you'll never get when you call a 1-800#, and the guy on the other end rattles off a prompt card so fast in a thick accent you don't know what hit you. He even offered to rebuild my 'dud' as an act of good faith! Not that I have a dud, I ordered this tube as a spare, my original CYP is still perfect. We'll see what happens, hopefully we can work something out.
3 cheers for Hawkeye! |
BRAVO! Indeed, 3 cheers for Scotty/Hawkeye!
Thanks for taking the additional pictures, it is very interesting seeing the moire' pattern with the 4 different gun illumination conditions.
Earlier, (post 2) I opined that the mask was tilted further away from the screen at the bottom. A little later, old_tv_nut (post 25) stated that the mask was "leaning back, that is the upper part is farther away from the face". Thinking more about it, I think old_tv_nuts' description was correct, and I was thinking backwards... could you verify if it is the top or the bottom of the mask that has slid closer to the screen ?
All this talk of shipping damage has me worried... today I am expecting a Celestron telescope to arrive via UPS... got my fingers crossed!
jr