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Old 06-12-2011, 10:35 PM
Findm-Keepm's Avatar
Findm-Keepm Findm-Keepm is offline
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Join Date: Jun 2007
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Quote:
Originally Posted by ChrisW6ATV View Post
The folded schematics in TV sets I remember did have a note on them "property of the customer" or "should remain with the set" or similar.
Removed from some "-2" and "-3" suffix manuals, and completely gone with the advent of the "PC" and "PM" series chassis. At one GE Service Training I attended, the lead presenter (who wasn't a tech) said a California legal case (ironically, involving photocopiers) made them remove the verbiage and add a serviceman disclaimer. My PC-A Mini-Manual says "Service Information for Technician Use Only" and "Accessible from Inside TV Set only"

Apparently, the California case was a liability issue, where a customer attempted to fix the copier him/herself and was injured. The accessiblity of the service guide/manual was the key to the case. GE lawyers took note, and the mini-manual became a "for the servicer-only" product.

Ain't tort law just wonderful?

GE stopped putting the manual in the later PC chassis series - cost cutting, I'm sure. Another irony - other than a few Tektronix sales presentations, GE was the only one that didn't charge for the food/lunch provided at the service seminars. The place was always packed...

Cheers,
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Last edited by Findm-Keepm; 06-12-2011 at 10:56 PM. Reason: from, not form
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