Quote:
Originally Posted by Electronic M
I still don't get it, could some one please explain?
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A picky customer is complaining about a problem that is really not there. The technician makes the picture slowly roll vertically to let the customer "pick the best picture from the choices" which we technicians know are all the same signal. The customer picks "the one" they like the best and the tech stops the rolling on that one. Now the customer is happy because they think they got a better picture, and the technician will not get another complaint because the customer has the picture "they picked out" (so they would have to "admit they were wrong" if they complained again).