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I don't think that the CRT installation was left until the set arrived at the customer's house.
I remember when the first color TV arrived in our town. Word quickly spread that the RCA dealer had a COLOR TV! I went to the shop with my father, and for sure they had one! Since the shop in the back was pretty small, they had roped off an area on the sales floor to unpack and assemble the set. Indeed the set was face-down on a heavy furniture pad with no tube and no top. My father asked why they were replacing the tube in a brand new set, and we were told that it was shipped that way because color tubes were more fragile than B/W tubes.
It seemed like it took them weeks to get the set operating properly (but, then what is the time scale to an impatient little kid). I remember that they used a pattern generator that looked "unfinished" in that the tubes were visible when they were using it.
jr
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