[charokeeroad]

I shipped a set just like that one from California to the Mid west. I bought it from a Satinist in Santa Monica. (very strange guy) It arrived without dammage. For sure the one I sent was packed well. I took it all apart and shipped it in three boxes. I was shocked to see your set like that but not surprised to hear that UPS did the shipping or in this case drop shipping. I've had similar experiences like yours where the seller did the packing and shipping fortunately none arrive as badly as your did. My Avatar, the Emerson 612 was shipped from Maryland by UPS and when it arrived the cabinet was pretty well broken. I had to dig the parts out of the bottom of the box full of peanuts. That was an intereresing situation as the seller would not ship or pack. I called a local handy man and asked him to pick up the set and take it to UPS which he did for a small fee. Even UPS can't be guarenteed to pack a set well but if they pack and you purchase the insurance at least you can get your money back. If the seller packs and there's no insurance your basically SOL.