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I'm sure that those on here experienced with solid state equipment are knowledgeable on common issues regarding most specific sets, but without a schematic, and if the person who actually has the set does not want to help trouble shoot the set with test equip, then short of the owner bringing the set to someone who will do the trouble shooting, all the help you get will likely be WA Guesses at best.
...We are not phsyc..psyc..Telepaths, and we can't troubleshoot a set without having the actual set in front of us, or having the owner act as our eyes, ears, and hands.
I'm not trying to sound mean....I'm just stating the facts.
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