I moved around the ion trap, with no change. However, I played with the controls on the back, and weirdly enough, by moving the vertical linearity control, I was able to get a dim line on the screen, very briefly, then it disappeared....it came down, then went up and off the screen. Moved the control back, then forth, and again a dim line on the screen that disappeared.
It's progress of some kind, just not sure "what"