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sandy g ,you are on the money again!new color sets were sold here by appliance dealers and they had no servicemen in the field.they would bring a service flyer with them when they delivered a set.make a few half hearted adjustments and go.many sets would need degaussed,had poor gray scale,etc.purity and convergence would be so far off,that the set looked like a kalidescope.we would have to do a proper set up.makes all the difference in the world.like rebuilding your engine but not setting the timing,air/fuel mixture,idle,etc.
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