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Was the loose object inside the CRT? If not there are ways of polishing external blemishes off of glass...
I've never mailed a CRT, but if I did I'd use the same packing method the factory original shipping containers did*. The original method stored it face down on styrofoam corner bracing with cardboard bracing around the neck....I'd add a crap ton of packing peanuts to that, get inch thick Styrofoam sheets to cover the box with, put that box in another that J-U-S-T fits over the styrofoam, then consider triple boxing with peanuts...
*Have you seen one, if not I have one and IIRC pictures of it on one of my image hosting accounts.
Packing on it's side is just asking for trouble....The neck is the thinnest part of the envelope and putting force on it from the rest of the tube is practically asking for it to snap.
Perhaps you should make and test your own box for it, then mail it to the seller with instructions on how to re-pack it with the CRT.
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