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RCA sent out a service notice about the sound issues on the CTC120 chassis. They recommended replacing two caps and the coil. We carried these parts on service calls and replaced all three of them if the customer's complaint was specifically about the sound. On sets where we noticed the sound wasn't right, but the customer hadn't mentioned it, we only re-aligned the original coil. It is the coil that uses the square alignment tool inside the metal can.
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