Thanks Jack. Dunno what CTC it is, that's why I included all the info from the label in the very first post. The set is at my relative's house in Phoenix some 800 miles from me. They're in the market for a larger set but would like to possibly have this one repaired too as this is the first problem they've ever had with it.

I just wanted to arm them with some info so that they may be able to assist the repair shop as it's likely that they've never seen a set of this vintage....seeing as how today's shops are more of the "it'll cost more to repair it than it's worth" variety.

Does anyone know of any reputable shops in the Mesa/Phoenix area? Any suggestions as to brand or model of a 32" ish tube set? They don't want to go plasma or LCD as they're too damn pricey. Aren't today's current RCAs pretty decent?