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My in-laws had a Sears maintanance agreement on all thier appliances. They had a 1980ish 19inch sanyo made color tv with no remote on the agreement. When it started to get a fuzzy crappy picture, well worse than normal, Sears sent a repairman out to "fix" it. He said they needed a new crt, which Sears ordered and replaced. When he brought the set back to their house the technician was going to converge it and the convergance ring assembly broke. He called parts and they could not find a replacement. So my mother in law went to the Sears store and explaned the problem, and were told to pick out the TV they wanted. They chose a new 27inch Sony with remote control, and Sears delivered it no charge. Sears didn't want the old set so it is with me. I installed the convergence ring assembly from a junker and it worked fine and it even has a new crt.
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