Amptech Systems?

[TheNixer]

Hello all! I figure some of you have dealt with Amptech in the past and I'm hoping you can boost my confidence in them. I figure John from Amptech may even be a regular poster here. I sent off a 24A12 (my personal dream t.v. that Bandersen very graciously helped me get) to be restored in November. I had some trouble getting them to respond to e-mails and calls during the delivery process but John did return my phone call then.

I checked up on the process several months later and they said they suffered a computer crash (understandable) and were snowed in (I'm from Ohio so I completely understand that) and that he did a complete break down of his work bench during December (ok). They hadn't been able to get to the set in January. I told John I'd check back. I really just wanted an estimate at this point. When I originally sent the tv they told me it was slow for them but when I got the return call in November I was told there were several sets in front of mine. I guess that happens.

I went back to their site last week and noticed it had been redone and there was no longer a phone number to call directly, just an e-mail address. There used to be several ways to get in touch. I emailed them last Tuesday for an update on my 24A12 and still haven't heard anything.

I don't feel like I'll never see the set again but I do wonder why I still haven't heard one thing from them concerning it in 6 months. I mean, not even an estimate or any notion they've looked at it yet. Is this typical?