JC Penny Penncrest

[sampson159]

back in the shop days,customers were fully informed of their options.sometimes several times it was explained.they had the same complaint,"that damned machine blew up my picture tube.it was just fine before".mr dixon has a stellar rep and would replace a crt free if a customer complained.had to a few.used crts out of junk sets but still a free replacement

[Captainclock]

Originally Posted by sampson159

back in the shop days,customers were fully informed of their options.sometimes several times it was explained.they had the same complaint,"that damned machine blew up my picture tube.it was just fine before".mr dixon has a stellar rep and would replace a crt free if a customer complained.had to a few.used crts out of junk sets but still a free replacement

If only we had that kind of service now a days.

Now with the advent of Like Crap Displays (LCDs) you are lucky to even be able to get a warranty that would cover the replacement of said LCD TV if it fails.